Privacy Policy
Innovetix Services Pvt. Ltd.
Effective Date: 10th December 2024
At Innovetix Services Pvt. Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software services. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our services:
a. Personal Information:
This includes any data that identifies you or could reasonably be used to identify you. Examples include, but are not limited to, your name, email address, phone number, and payment details.
b. Usage Data:
We collect information about how our services are accessed and used, including your IP address, browser type, pages visited, time spent on our website, and other diagnostic data. This helps us improve the functionality of our services.
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us recognize you when you return to our site. You can set your browser to refuse cookies, but this may limit your ability to use some features of our services.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services: Including maintaining and enhancing our applications, troubleshooting, and feature development.
- To communicate with you: Responding to inquiries, sending updates, and notifying you about changes.
- To personalize your experience: Customizing content and offerings based on your preferences.
- For billing and payment processing: Processing purchases and subscriptions securely.
- For legal compliance and security purposes: Meeting obligations, resolving disputes, and enforcing terms.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share data in these situations:
- Service Providers: With third-party vendors (hosting, payments, marketing) under strict data use agreements.
- Business Transfers: If Innovetix Services Pvt. Ltd. is part of a merger, acquisition, or asset sale, your data may be transferred. We'll inform you in such cases.
- Legal Compliance: If legally required, we may disclose your data to public authorities.
4. Data Security
We take appropriate security measures (encryption, firewalls, secure servers, audits) to protect your information. However, no online system is completely secure. We cannot guarantee absolute protection.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined or as required by law. Once no longer needed, we securely delete or anonymize your data.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access and Correction: View or correct your personal information.
- Deletion: Request data deletion, with legal exceptions.
- Marketing Opt-Out: Unsubscribe from promotional messages.
- Withdraw Consent: If your data is processed with consent, you can withdraw it at any time.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our website and software may contain links to external sites not operated by us. We are not responsible for their privacy practices and recommend reviewing their policies.
8. International Data Transfers
As a global business, your data may be processed in countries outside your own. By using our services, you consent to such transfers.
9. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect their data. If you believe a child's data has been collected, contact us to take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please check periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Innovetix Services Pvt. Ltd.
📧 Email: support@innovetixservices.com
📞 Phone: +91-99999-99999
🏢 Address: 123, Tech Avenue, Sector 5, New Delhi, India – 110001
